Privacy Policy
How LONGSN uses the information you send us
This page explains what information LONGSN collects through this website and how it is used.
Policy
Your Information
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What We Collect
When you send an inquiry through a form on this site, by e-mail, WhatsApp or other messaging channels, we receive the details you provide: your name, company, phone number, e-mail address and the content of your message, including any drawings, photos or samples you choose to share.
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Information Collected With an Inquiry
When you submit an inquiry form, we also record the pages you viewed on this site during your visit, the website or campaign link you arrived from, the page you submitted from, your IP address and the approximate location it indicates (looked up through a third-party IP geolocation service). This helps us understand which pages and channels bring inquiries and reply with the right information. It is stored only with your inquiry and is not used to identify you beyond that.
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How We Use It
Zhangjiagang Longsn Machine Co., Ltd. uses this information only to answer your inquiry, prepare quotations and layouts, arrange samples, deliveries, installation and after-sales service, and to keep in contact about your project. We do not sell or rent your personal information to third parties.
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Third-Party Services
This website embeds videos from YouTube and a map from Google Maps, and links to our LinkedIn, Facebook, YouTube and WhatsApp accounts. Those services may set their own cookies and collect usage data under their own privacy policies.
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Analytics and Advertising
This website uses Google Analytics and Google Ads conversion measurement to count visits and to see which searches and ads lead to an inquiry. They set cookies and receive the pages you view, your approximate location and device type, and, when you send an inquiry, the fact that an inquiry was made (not what you wrote). Visitors in Europe are asked for consent first: these cookies are set only if you click Accept, and you can change your choice at any time with Cookie Settings in the page footer. Visitors in the EEA, the United Kingdom and Switzerland who have not accepted are not tracked with cookies. Ad personalization and remarketing are switched off.
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Retention and Your Rights
Inquiry records are kept for as long as needed to serve your project and to meet legal and accounting requirements. You may ask us at any time to correct or delete the personal information we hold about you by writing to info@longsn-machine.com.
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Contact